the global leader in true cloud video surveillance

Eagle Eye Network Benefits

True 100 percent cloud solution 

Robust integration with other mission-critical solutions 

Fully-comprehensive central management for multi-site applications 

Unmatched total cost of ownership

Only pay for what you need

Flexible, intuitive, and
reliable platform 

Support for unlimited compatible cameras

Strong security/encryption

The Eagle Eye Networks Way

24/7 support – no call queues.

We take every call, from you and your customers.

We stay with you throughout the entire process.

cost savings at a glance

5-15%

Small Business

25-40%

Multi-site retail operation

31-46%

Large commercial business

WHY IS VIDEO SURVEILLANCE MOVING TO THE CLOUD?

  • Reduced costs for partners and end users

  • Automatic and continuous delivery of features and product enhancements so your customers always have the latest capabilities

  • Reliable platform performance

  • Remote and mobile management

  • Unmatched security: Cameras are isolated from the network with triple redundancy, and zero open ports

  • Scalability, scalability, and scalability 

COST AND MAINTENANCE 

Cloud offers a much lower total cost of ownership (TCO), with substantial economies of scale. A cloud system should offer a subscription-based model, so you only pay for what you actually need and use. You can also save money by choosing a VMS partner that doesn’t lock you into purchasing its cameras. Instead, choose a VMS partner that lets you use the cameras you’ve already installed, select your preferred cameras, or use those of the cloud vendor. With cloud, the cost of maintenance is also significantly reduced. That’s because you don’t need to worry about updating your system. New features and security enhancements happen automatically. Cloud systems continuously deliver updates over-the-air. 

CYBERSECURITy

With your video surveillance system connected to the internet, cybersecurity should be fully addressed by the cloud vendor, and it should provide the end user features for secure sign-in, user permissions, and audit trails if needed. System cybersecurity should include: 

  • Secure encryption to buffered and locally-recorded video 

  • Constant monitoring against threats 

  • No open ports or onsite firewalls 

  • No onsite software to patch (updates are automatic) 

  • Triple redundant storage for events 

  • Two-factor authentication 

Look for a Cloud That’s Purpose Built for Video 

There are public clouds, some of the most well-known being Amazon Web Services (AWS) and Microsoft Azure, that companies pay to store and manage their data. These public clouds cater to large numbers of users who pay as needed, but are subject to the policies and security measures implemented by the cloud provider. Then, there are private (often called hosted) clouds, such as the Eagle Eye Cloud, which is purpose-built to store and manage video. 

SCALABILITY 

Adding locations and cameras, increasing the number of users, adjusting camera resolution, and extending video retention periods are just some of the reasons that multisite commercial customers and others demand a scalable solution. Traditional premise-based VMS systems make it difficult to do this and lack the infrastructure and flexibility to meet these needs. Conversely, cloud-based solutions are designed to run on a scalable set of computing and network resources. With a true cloud system, it’s easy to centralize your video surveillance across multiple locations, add and delete users, and adjust retention and resolution in real time. 

ANYWHERE ACCESS 

A well-engineered cloud VMS will include a modern mobile app so users can conveniently access video and manage features anywhere in the world with internet collectivity from their computers or mobile devices. Cloud VMS subscribers can activate features, such as video analytics, with the click of a button, without needing to install any additional software. 

Don’t Get Your Hands Tied with Limited Camera Choices 

The Eagle Eye Cloud VMS is camera agnostic, allowing the greatest choice and flexibility of any system on the market. It works with thousands of cameras, including IP, analog, and HD over Coax, from all the leading manufacturers. And, if you need a solution that includes cameras from the cloud vendor, Eagle Eye offers a full range of branded cameras with seamless integration to the Eagle Eye cloud. 

EASE OF USE

SIMPLE CONFIGURATION 

Your local appliance should automatically detect your cloud video cameras and configure the network appropriately. It should take a single click to add a camera. The resolution and frame rate of these cloud security cameras should be automatically set, based on the camera profile. 

CENTRAL MANAGEMENT 

Select a system that allows you to easily delegate access, revoke access, and track user activity of the cloud VMS from your web browser. This is especially important in industries with high turnover, seasonal surges, or transient workforces. 

PRE-SET LAYOUTS ACROSS SITES 

Robust geographic maps allow users to create custom floor plans, drag and drop cameras to specify their location, and much more. You should even be able to create layouts that show video from different locations on the same screen. For example, you could choose to view all cash registers at the same time, even if the stores are scattered across the country. 

STORAGE RETENTION AND FLEXIBILITY 

Advanced cloud systems offer a flexible combination of on-premise and cloud storage. You get the same smooth access regardless of where the video is viewed or stored. Ask your provider, as some systems where the camera talks directly to the cloud can’t store video on-premise. You can instantly increase resolution or retention periods, without having to modify your existing hardware. Because cloud systems use a large shared cloud infrastructure for video storage, they provide tremendous economies of scale and flexibility. 

SINGLE SIGN-ON 

Single sign-on (SSO) is an authentication service that permits a user to leverage one synchronized set of credentials to access the organization’s entire suite of applications. Modern surveillance systems may also offer Apple Touch ID fingerprint biometrics for ease of sign-in and enhanced security. 

MULTI-SITE VIEWING 

Monitor multiple sites in a single interface, with the ability to view real-time or recorded video from your desktop or mobile device and scroll and zoom to different locations. 

ON-THE-FLY CAMERA SHARING 

A system that supports rapid camera sharing with authorized users and first responders offers an efficient and easy way to improve response times, mitigate loss, and quickly address other business issues. 

INVESTMENT PROTECTION 

You’ve made a big investment in a security system and you expect it to last. You want your video surveillance system to operate optimally even as business environments change, such as regulatory requirements, or societal issues, such as pandemics or social unrest. And, you want upgrades to the system to be quick and easy. With a traditional VMS, an upgrade generally requires additional (often substantial) investment and/or making an appointment with a security installer to visit all of your business locations in person to make changes and swap out devices. Cloud technologies, on the other hand, can be upgraded, kept current, or modified to meet changing needs without replacing parts or an entire system.

EASY INSTALLATION

Just plug in the on-premise appliance and auto-configure your cameras. There should be no need to configure firewalls or routers. 

ATTRACTIVE AND INTUITIVE INTERFACE 

You want your video surveillance application to be highly intuitive, as that’s what you’ve likely grown accustomed to with your personal apps. It should enable you to use native iOS and Android gestures, for example, pinch-spread and double-tap control zooming. 

With cloud-based video surveillance, it’s possible to access and share video anytime, from anywhere, and receive real-time alerts the second a motion or event is detected.

You can affordably upgrade your legacy analog surveillance system to a high- performing true cloud video management system (VMS) by reusing most, if not all, of your existing cabling infrastructure and analog cameras.

EAGLE EYE ARCHITECTURE

Video Surveillance Can Help Identify

  • Peak Hours

    Peak Hours

  • Moisture

    Moisture

  • Data Protection

    Data Protection

  • Theft

    Theft

  • ERRATIC BEHAVIOR

    ERRATIC BEHAVIOR

  • Face Mask Usage

    Face Mask Usage

Interoperability is key to data management and security.

Many on-premises systems don’t have the ability to connect quickly or to securely exchange data among systems. When the video management system is cloud based with a free, open application programming interface (API), users get the single sign-on; quick authentication; and ability to access, interact with, and share data they want.

When a VMS is built on an open platform, it interfaces with the cameras, records the video, and securely transmits it to the cloud, where it’s stored and made available to use in other applications. The use cases are endless.

Moving computing and video storage infrastructure to the cloud results in overall savings between 20 and 50% compared to a typical onsite system. 

  • The ability to add and subtract video analytics and other system capabilities on-demand, paying only for the period in which they’re used. 

  • Continuous delivery software engineering, which provides incremental software improvements in intervals of weeks, rather than months or years. Incremental improvements eliminate staff learning curves that often occur with typical client-server software update cycles. Additionally, all subscribers are always using the very latest set of features and capabilities. 

  • No need to increase the IT department’s workload by requiring them to manage a rack of gear for video management, allowing them to focus on core business operations. 

  • Less inter-department approval and red-tape barriers between security and IT teams. 

  • Remote connectivity and download options that surpass an on-premise video management solution.

  • A lower total cost of ownership. 

  • Lower upfront expenditure costs. 

  • Data storage and video recording and processing are fully redundant. 

  • Strong cybersecurity, including data encryption in transit and at rest. 

  • Better wide-area mobile device performance without the need to open ports on the firewall. 

  • Automatic security and feature updates with no action needed by the service provider. 

  • Freedom to expand video retention and recording resolution and frame rate on a per-camera basis, without having to make any on-premise infrastructure changes. 

  • A fully operational system during upgrades to server, operating system software, application software, and computing and storage hardware. Downtime is eliminated from security/bug fix updates, software version updates, and server hardware refreshes. 

  • BUILDING MANAGEMENT

    BUILDING MANAGEMENT

    Occupancy data can be shared with the building management system to automatically raise or lower HVAC and electricity, saving power and money.

  • PARKING MANAGEMENT

    PARKING MANAGEMENT

    License plate data can be shared with the access control system to allow or deny entry. Users of a tenant management system can see parking availability, and decide whether or not to drive into the office.

  • QUICK SERVICE RESTAURANTS

    QUICK SERVICE RESTAURANTS

    Video integrated with point-of-sale systems can identify and authenticate suspicious transactions all in one place, detecting fraud and mitigating loss.

  • RETAIL

    RETAIL

    Description goes hereShelf inventory can be shared with the supply chain system to determine product delivery and restocking needs.

  • LOGISTICS

    LOGISTICS

    Cameras can be integrated into logistics software to track packages through the supply chain process.

  • CONSTRUCTION

    CONSTRUCTION

    Video and analytics detecting safety helmet usage can be pushed to the compliance system to determine if employees are following safety protocols.

Manage Your Bandwidth in Low Bandwidth Scenarios 

Eagle Eye Networks has developed Intelligent Bandwidth Management™ technology in its cloud security camera system to deal with the reality of limited bandwidth. For years, cloud video surveillance systems faced challenges with bandwidth consumption, but Eagle Eye’s unique and multi-layered bandwidth management technology means the system works with both small and large cloud security camera installations, regardless of your internet. 

The tool makes it easy for you to determine how much bandwidth the Eagle Eye Cloud VMS is using and when it’s using it. For example, during business hours, bandwidth usage is often stretched thin to accommodate everyone on site. In this case, you can tell the system to only move video footage to the cloud after hours, when bandwidth is more readily available, resulting in minimal impact on your operations. 

Using the Intelligent Bandwidth Management System, you can determine: 

  • Percentage of available network 

  • Fixed amount of bandwidth 

  • Schedule for video transmission 

You’ll always have access to your preview stream in real time, no matter what; but these tools will help you effectively manage the upload of your high-resolution video to the cloud. 

Premium Support Features Include

Advanced notification of planned features and product roadmap updates

Priority escalation procedures to solve complex problems

System monitoring and proactive services

24x7 priority phone, email, and chat support

Designated support experts with ongoing context about your business

Weekly email updates of all outstanding support issues

You Deserve White Glove Service 

Eagle Eye Networks offers a Premium Support Subscription, designed to provide the highest level of support for customers with complex environments or who need mission-critical health monitoring. 

Premium Support helps you mitigate risk and protect your technology investment. This industry-leading support package includes: 

  • 24x7 phone support for all standard and advanced features 

  • Eagle Eye health monitoring of bridges and cameras with proactive contact if anything is amiss 

  • Advanced notification of planned features and product roadmap updates 

  • Weekly email updates of all outstanding support issues 

  • Dedicated support experts with ongoing context about customers’ businesses 

  • Dedicated support hub with ticket tracking 

  • Scheduled firmware upgrades and priority access to beta programs 

  • Priority escalation procedures to solve complex problems